Strategy & Research

EricssonNDA

Research supporting brand communication.

Role, Content strategist, agency-side.

Note

Selected work is confidential. What's shown here is the type of work delivered and the role I played.

Context

Agency-side research supporting brand communication for a global telecom heritage brand.

Problem

Heritage tech messaging was reading as authoritative but distant. The brand team needed sharper inputs to make communication feel current without losing credibility.

Insight

Heritage tech brands need narrative scaffolding that reads as modern without abandoning their authority.

Idea

Translate research findings into clear, usable messaging direction for the brand team.

Execution

  • 01Researched audience perception and category language
  • 02Synthesized findings into messaging implications
  • 03Delivered direction the brand team could act on

Results

  • Research and recommendations used in messaging planning