ERICSSON
RESEARCH & NARRATIVE PLANNING
Research and planning to help an established tech brand talk about its history in a way that feels current, not dated.
DELIVERABLES
Cultural Reference Research · Tone Cues · Trust-Signal Insights · Storytelling Direction Documentation
This is an NDA-safe summary of work delivered as part of a broader Valtech team. Specific campaign details, internal data, and client materials are not included.
Context and objective: Communication goal for a heritage milestone and the role of trust
Reference research: How legacy brands communicate history without feeling dated
Tone and trust cues: Language that links past and present, plus what to avoid
Narrative direction: A clear story approach that the team could use across channels
Handoff notes: Practical guidance for consistent execution across stakeholders
FEATURED WORK-NDA SAFE
DEFINING SUCCESS
Heritage feels relevant
Tone builds trust
Direction is clear across channels